In this collection
More guidance is being developed.
This topic is part of the CRS Knowledge Center. Related guidance is available across the Practice Guides and framework pages.
Browse Practice GuidesBilling is not simply the act of sending an invoice. It includes setting expectations, managing deposits or retainers, keeping accurate matter records, following up professionally, and making it easy for clients to understand what is due. These resources explore billing as part of the overall client experience and operating health of an ADR practice.
This topic is part of the CRS Knowledge Center. Related guidance is available across the Practice Guides and framework pages.
Browse Practice GuidesStart with the current shape of the practice, where the strain is showing, and what you want the client experience to feel like.